Join the University of Texas as they present the Trail of Lights to the City of Austin on December 16!
Several volunteer positions are available, all of which are dedicated to enhancing the guest experience at the Trail. Duties range from answering questions to helping with activities throughout the Trail. For more information and volunteer opportunities throughout December see http://austintrailoflights.org/volunteer.
Some of the roles include:
Pairs of Trail Guides will be positioned at key positions to answer questions, help reunite families should they become separated, collect lost and found items, and generally help along attendees as they enjoy the Trail. This is a critical role for guests to enjoy an organized event. Volunteers must be informed, outgoing, energetic and helpful.
The Welcoming Team will have the first interaction with visitors, greeting when they arrive and directing them to the correct entrance for their ticket type. Positions will be near the iconic Christmas tree, near the entrance to guide attendees to the proper queue or entrance, near the shuttle arrival and departure point, or at the exit. Must be outgoing, enthusiastic and helpful to set a positive tone for the event. This role is for people who are outspoken and willing to speak to an audience. Welcoming Team members also need to be able to accurately direct attendees to their destinations (parking lot, shuttle queue, downtown, etc).
If you have experience in the service industry or interest in lending a helping hand at holiday parties, this may be the team for you. The Hospitality team will serve Zip pass holders and private corporate holiday parties hosted exclusively in the Hospitality Area of the Trail of Lights. Duties may include greeting guests and the entrance, directing them to their holiday party tent, replenishing cookie trays and drinks, light clean up, and other miscellaneous tasks. Must be professional, helpful, outgoing and willing to do light lifting and clean up.
Groovy Grove Greeters
Trail goers will kick off a dance party in Groovy Grove each night. Decorated with colorful orbs, trees, and interactive video, Groovy Grove will be hopping with holiday playlists. Greeters will welcome guests to the area, help get the dance party started, show kids how to be displayed on the stage screen and generally serve as a Trail of Lights ambassador in the area.
Failure to comply with volunteer policies on shift will result in being placed on the naughty list and dismissal from the program.
• Volunteers must be at least 16 years of age as of December 2, 2017 or accompanied by a parent or guardian.
• Trail of Lights Foundation provides no monetary compensation for volunteer roles.
• Volunteers must reside in the Austin-Area.
• Volunteers must come prepared for the outdoor, winter elements. Texas weather can be unpredictable, so check the weather forecast and dress accordingly. We also encourage you to bring a flashlight.
• Failure to perform as expected will affect future placement in the program. Expected behaviors include:
o Checking in 15 minutes prior to shift start time
o Fulfilling tasks throughout the duration of your shift
o Maintaining positive attitude and respect for all guests, staff, volunteers, and performers.
o Smoking, drinking and intoxication on shift are strictly prohibited.
o No shows will be removed from future shifts. You will have an opportunity to decline shifts in advance.
• 2 ZiP passes for the night of your choice after your shift is complete. ZiP offers expedited entry and access to ZiP hospitality areas for you and a guest.
• Dinner and parking is provided on the night you volunteer.
• Trail of Lights hat to wear during your shift and beyond!
|Shift||Start Time||End Time||Description||Positions|
|Support||4:45pm (CT)||9:45pm (CT)||This team is stationed in Volunteer Check-In until another team calls in for support. Support...||8/10||Over|
|Trail Guides||5:00pm (CT)||10:15pm (CT)||Pairs of Trail Guides will be positioned at key positions to answer questions, help reunite...||13/15||Over|
|Welcoming Team||5:00pm (CT)||10:15pm (CT)||The Welcoming Team will have the first interaction with visitors, greeting when they arrive and...||14/15||Over|
|Zip Hospitality||5:00pm (CT)||10:15pm (CT)||If you have experience in the service industry or interest in lending a helping hand...||6/10||Over|