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  • IMPACTS
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  • HOURS
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  • GROUPS
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Family Room Volunteer
Family Room Volunteer
Family Room Volunteer

Tonight was an interesting night as I arrived early to find two mothers I have come to know in breakdown. I allowed them finish their conversation as I had my dinner and went to collect the binder from nurses station and checked the family rooms. Upon returning the women, disclosed their frustrations and were able to recover mostly. This is the first night I have encounter mothers in total breakdown, and I think I handled it better than I though I would have. I did my normal nightly routines and conversed with a gentleman about my status in school, goals, and what RMHC does. Earlier RMHC delivered meals and cookies and the families are loving it. Spent the remainder of night having conversation with gentlemen, cleaning up room, and enjoying the game with family members.

Gave 4.00 hours on 12/08/2018 with Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Family Room Volunteer

Tonight I reconnected with a mother who was excited to see me. I was able to listen to her struggles and reassure her. I stocked the closets and reported to my supervisor of issues that needed to be addressed. Today feel much more comfortable than when I first arrived. For the last couple of times I have arrived, a volunteer has not been on shift, but I'm comfortable enough start my shift immediately. I explained the calendar of future crafts to a parent and discussed the importance of talking to physician about her immediate personal medical concerns.

Gave 4.00 hours on 12/01/2018 with Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Family Room Volunteer

Tonight was a very interesting night and allowed me to use my problem solving skills. It was a holiday weekend and made a plan to check in with charge nurse to verify that sleep rooms were actually clean and empty at beginning of shifts. I was also able to assure a concern parent about her food being missing. Over all great shift.

Gave 4.00 hours on 11/24/2018 with Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Ronald McDonald House Charities of Central Texas

Today was very quiet and did not provide much opportunity for interaction with families. It did however allow time to catch up on logistical items such as inventory and paperwork checks. Everyday does not have to be busy in order to beneficial. A family came in to report something and I was able to send an email to clarify with house coordinator as well as reassure them that we were doing our best provide the best accommodations to families. I also advised them to check back on Monday, as I had advised someone of the situation already, and they would do their best to remedy it. They seemed pleased with my response and thanked me for assisting. I was also able to find some paperwork oversight with the downtime so the time was used effectively.

Gave 4.00 hours on 11/17/2018 with Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Ronald McDonald House Charities of Central Texas

Today was my first day back following a hospitalization myself and it is amazing seeing families deal with certain situations through a fresh set of eyes. On this particular shift, I was able to interact with a couple families I have met previously and as well as a couple I had not met before--and seemed to be at different stages of their treatment plans. Fortunately, they all seemed to feel comfortable and secure in their doctors here and were very grateful for the family room. The family room is not only a place to come and relax, but is also a place to gather and convene and discuss frustrations, seek advice from peers, take a load off, and just seek "adult" peer-to-peer guidance from others whom are in similar shoes. I was able to witness a couple of mothers support each other in describing the purpose a social worker vs a case manager and how to gain help when child needs to have surgery. I thought this was a wonderful moment. During this shift, I also was able to help the head nurse problem solve in figuring out where the sleep room key was located and how to retrieve it back for utilization of future families.

Gave 4.00 hours on 11/10/2018 with Austin City Limits Music Festival, Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Family Room Volunteer

Really quiet evening over all, but was able to observe the challenges and family dynamics of mother and fathers when they have multiple children and an infant in NICU.

Gave 4.00 hours on 10/27/2018 with Austin City Limits Music Festival, Service Learning, Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am, The University of Texas at Austin
Austin City Limits Music Festival

Worked with the Love Hope Strength organization promoting awareness to help people get on the list to become potential bone marrow donors and assisted running ACL Kiddie Limits. Wonderful atmosphere with energetic children and their families, The atmosphere allows me to practice becoming versatile and more outspoken with individuals.

During this last shift, I bonded with staff and experience the connected of patrons as they enjoyed the Kiddie limits section. Many are very appreciative to have accommodations for their children during such a huge event that actually engages them. I was also able to encourage a vendor to sign up on the list to become a possible bone marrow donor. Great wrap up to the year even though I did not experience any of the bands this year.

Gave 3.75 hours on 10/14/2018 with Steve Hicks School of Social Work, SW310 Fall'18 - Whalley 9:30am
Austin City Limits Music Festival

Worked with the Love Hope Strength organization promoting awareness to help people get on the list to become potential bone marrow donors and assisted running ACL Kiddie Limits. Wonderful atmosphere with energetic children and their families, The atmosphere allows me to practice becoming versatile and more outspoken with individuals.

I was late for this shift due transport complications but turned out to be a wonderful day anyway. Learned that there can be many communication breakdowns, but everyone can work together to overcome any obstacle quickly.

Gave 3.00 hours on 10/13/2018 with SW310 Fall'18 - Whalley 9:30am, Steve Hicks School of Social Work